Conflict Resolution / Negotiation Skills

  • Conflict Management Self Assessment
  • Personal Reactions to Conflict
  • Preparing to Negotiate
  • Facilitating Conflict Mapping Technique
  • Recognizing Issues / Identifying Options
  • Communication / Influencing Strategies
  • Listening to Learn
  • Inquiry:  Questioning Techniques
  • Reframing to be Heard
  • Steps to Effective Negotiation
  • Applications: Applying Techniques to Real Life Cases
Contact Us
San Francisco Bay Area:
(415) 234-6013
(617) 306-0265
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