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What we do:

We partner with clients to bring spirit, synergy, creativity, and action learning to the workplace. We coach individuals and teams to explore new thinking, increase collaboration, and discover best practices for performance. We facilitate client meetings to execute successful strategies and ensure measurable outcomes. We exceed expectations!

Why do you need an organizational effectiveness consultant?

Your people are your #1 financial investment!
Recruiting, developing, and maintaining quality talent are keys to the future success of your business;
Proactive thinking and planning for workplace effectiveness prevents future costs of poor leadership (employee turnover, team conflicts, and low employee morale);
Highly trained leaders and staff = increased job performance, employee / team engagement, and ongoing career satisfaction;
A balanced, healthy work environment = open communications = higher productivity, leading to a competitive advantage in your marketplace!

Developing and Branding Our “Leadership Presence!”

By Charlotte Kells, Executive Coach, Kells Associates. Joe came to me for coaching because he received feedback that he needed to build his leadership presence. Unfortunately, he didn’t know what that meant. His boss wanted him to build his confidence around his own abilities and have others see him ready to move into a key role in his growing company. ... More

Creating A Culture Of Accountability In Your Meetings!

By Charlotte Kells. Meeting Planning and Facilitation Tools: In their successful best seller, Execution, the Discipline of Getting Things Done, Larry Bossidy and Ram Charan defined Execution as “a systematic process of rigorously discussing how’s and what’s, questioning, tenaciously following through, and ensuring accountability. . . a systematic way of exposing reality and acting on it.” Many organizations have people ... More

FutureScaping – Designing and Planning Your Future

By Charlotte Kells. In 1981, I was teaching in the Public School system, ready for a major career change, and had no idea which direction I wanted to go. At that time, a friend who was an Organizational Consultant suggested I shuffle off to Buffalo, New York to attend a weeklong program at the Creative Problem Solving Institute. She had ... More

Leadership 360° Feedback — Lessons from the Trenches

By Carol Salloway. As part of a company’s leadership development efforts, a leader may be expected to make significant shifts in their leadership approach. These shifts are often in the emotional intelligence arena, for example, communication, relationship building, and empathy. And it is in these interpersonal domains that resistance to change may be particularly strong. We all know that change ... More

Leadership Agility

By Bill Joiner, President, ChangeWise. As a manager, no one needs to remind you that we live in a global economy that constantly bombards us with change and complexity. Every year, new technologies, markets, and competitors emerge at an ever-increasing pace. As change accelerates, so do novelty and uncertainty. Future threats and opportunities become harder to predict. We also live ... More

"From the 360 evaluation and Myers Briggs assessment to taking those results and having Charlotte coach me in some areas for growth, the whole process was really helpful for me. I think it made a real difference in my performance and in my confidence in working with my new direct reports, and others in the Organization.

It was interesting to see how my self-evaluation differed in some ways from how others perceived me, and how my strengths and challenges related to the Organization's priorities for its leaders. Working with Charlotte, I developed an Individual Development Plan that included broad things like what I wanted my leadership presence to look like in my new role and with my new direct reports. She also had me use a feedback template to gain confidence in providing regular feedback. She encouraged me to set up regular meeting for my direct reports, even when they are doing well, which has proven to be very successful.

She was extremely helpful in coaching me through designing a Leadership 3-day training session I was responsible for. Using the Facilitation At a Glance book, with her advice, have proven very useful for designing and facilitating other meetings since.

I think working with Charlotte is just terrific for somebody who is very motivated to do the work and needs someone to help guide and coach them. She provides the accountability to make changes. She didn't do the work for me, but I don't think I could have done it all alone."

Director at an International Non-profit